Tony Yoo   |    Product & Marketing Design Consultant

Outlook

Retention Optimization

Outlook

Retention Optimization

Product

User Research
UX/UI Design
Prototyping

Overview

Outlook helps you be productive, organized, and connected at home and work. I worked on improving their two main value propositions – communication and time management with business goal of improving satisfaction of their most important segment of users and retention.

Effortless Communication

Help users easily consume, understand, and act on the information.

1.3M

users used the feature

71%

repeatedly used the feature

Effortless Time Management

Help users easily schedule a time and place to meet with anyone.

20%

increase in satisfaction

30%

reduction in complexity

0%

impact on task completion

Let’s discuss how design can improve your business

Let’s discuss how design can improve your business

BLOG

Solving the wrong problem is the biggest problem for your product.

BLOG

Solving the wrong problem is the biggest problem for your product.